The ‘Flexfamily’ consist of Flexfamily Business Support B.V. (trading as Flex Factory & Fides Facilities), Fides Personeelsdiensten B.V. (trading as Fides Personeelsdiensten B.V., Flexfamily, Marquette and Marquette Detachering), Seesing Personeel B.V. (trading as Seesing Personeel B.V., Seesing Flex and Vast.), Match 4U B.V. (trading as Match 4U B.V., Seesing Flex and Vast.), Aelbers Flexibele Personeels Diensten B.V. (trading as Aelbers Flexibele Personeelsdiensten B.V. and Aelbers), 2Work and other to these corporations affiliated companies. These Flexfamily companies are responsible for processing your personal data..
In order to offer you a service that is up to our standards and to perform as efficiently & effectively as possible, the Flexfamily processes your personal data. Treating your personal data carefully is important to us. That’s why we will always process your data safely and securely. You can count on the Flexfamily to protect your data and to comply with legislation.
In this Privacy Statement, we outline how we treat your personal data. You’ll learn which data we process & to what means, who is allowed to view your personal data, how we store your data, with whom we share your data and how you can influence this yourself. Your interest is paramount!
What is personal data?
Personal data is all data that can be traced back to an individual, which is you. Your name, address, date of birth, phone number, email address and biometric data are all considered personal data. We obtain this data when you fill out a form, send us a letter or an email, or call us. When you visit our website or when you use our app, we may process certain personal data in some cases. We may process your IP address or place a cookie for example. You can read more about this in our Cookie Statement.
At the moment that you or a third party shares your personal data with us, we may process this in certain cases. To ‘process’ something can have different meanings: we may collect, store, consult, delete, use or provide data to third parties. Eliminating and destroying data is also ‘processing’ data.
This Privacy Statement applies to all personal data processed by the Flexfamily in order to deliver the services we offer, either partly or entirely automated.
We may process personal data of all people we are in contact with and/or visit our website. This means we process personal data of, among others, (potential) temporary agency workers, seconded personnel, self-employed individuals and clients of the Flexfamily. We also process data of the contacts of (potential) clients, suppliers or business partners.
We are allowed to process your personal data when there is a legal basis to do so. This legal basis applies when:
Flexfamily processes personal data to ensure efficient and effective business operations. In general, we only collect and process your personal data in order to carry out our business activities as an employment & secondment agency, including but not limited to mediation, secondment, recruitment, mediation of self-employed persons, personal development and employability, salary administration, personnel management and/or outplacement. More specifically, we ask for your personal data to the following means:
We only process your personal data to the means mentioned above. When we use your personal data towards other (closely related) means, we will inform you and ensure required measures are applied.
When you register with us:
When you start working for us / are working for us / have worked for us:
Carefully, securely and confidentially. That’s how we treat your personal data. To safeguard this, the Flexfamily has drafted an extensive internal policy document. The main regulations are also outlined in this Privacy Statement.
At Flexfamily, we will always do our utmost best to protect your data. We have implemented security measures to protect & secure your data and prevent unlawful use of your data. We apply access control, enabled firewalls, only use secured servers and encrypt sensitive data. These measures are evaluated on a regular basis and adjusted is necessary. Besides system security, we believe it is important that not everyone in the Flexfamily can access personal data. Our systems have been designed in a way that only employees that need personal data are authorised to view them.
We assume your personal data is confidential at any time. That is why each of our employees are held to maintain confidentiality. This also applies to third parties that perform activities for us which can be, among others, testing-, educational- and examination institutes as well as parties performing physical examinations to determine suitability, auditors, external consultants and IT consultants who develop & test our systems.
How long do we store data?
We only store data for as long as required and never longer than is legally allowed. How long data is stored depends on the nature of the data and the means to which it is processed. The retention period can be different depending on the type & mean of the datapoint.
We do not provide personal data to third parties unless this is required to execute a contract, required by law, we have a prevailing interest or when you have granted us permission to do so. Flexfamily may also be obligated to share your personal data by legislation, by court issue or in the event of fraud and/or abuse. We will fully cooperate with authorities in these cases.
Flexfamily will not provide your personal data to any company or establishment outside the European Union unless parties have entered into a model agreement or if you have signed a statement allowing us to provide your data to said company and/or establishment.
Most of the contact between you and the Flexfamily will take place over the phone, through (digital) forms, emails, social media, text messages or chat. Personal data provided on these channels may be processed by us. We may use them to answer questions, offer you employment or o improve the quality of our services. When you call us, or when we call you, the phone conversation may be recorded for training, coaching, evaluating and improvement purposes that allow us to serve you better.
On the Flexfamily websites we collect data about visitors and pages, such as most visited pages. This information allows us to optimise the content of our websites. It also allows us to offer better quality content in order to improve out services. We also track click rates on our websites, which are stored internally and is used in statistical analyses about visitor behaviour, to combat fraud and offer personalised content.
View, amend or delete your data
In certain cases you have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to processing the data, to object to the processing of your personal data and to data portability. This means that you can submit a request with us to send your personal data that we have collected in a computer file to you or another organization designated by you.
You can submit your request to access, correct, delete & transfer of your personal data, request to cancel your consent or object to the processing of your personal data to firstname.lastname@example.org. We will respond to your request as soon as possible, though no later than within four weeks.
Circumstances may arise in which we cannot, either partially or fully, honour your request. Please note that you can file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Flexfamily reserves the right to change this Privacy Statement. This Privacy Statement was last changed on the 1st of May, 2020.
Do you have any questions or concerns about our Privacy Statement? Let us know by email on email@example.com , or post a letter to:
At the attention of the management board
7008 AK Doetinchem